It depends on how your supplier charges you. If National Fuel issues the entire invoice, you can stay on the direct payment plan. Manage your online account safely and comfortably. Pay your gas bill, install automatic payments, check billing and payment history, sign up for budget billing, and even submit meter statements. Customers can choose whether their gas should be delivered by a supplier or distributor rather than a domestic fuel. Your supplier is responsible for the supply of the gas that National Fuel will supply. The supplier adds the gas you purchased to the national fuel system to deliver to your home. Customers who choose a supplier or distributor pay that supplier for the gas made available. We continue to deliver gas to your home and are responsible for the service, and we continue to receive payment for delivery costs. Their energy assistance will continue to be provided directly to National Fuel. A one-time payment on your gas bill can be quick and simple.
You need your account number, zip code, current invoice and financial information. If the supplier charges the cost of the gas, National Fuel will continue to offer the direct payment plan for our share of your bill. Check with your provider before signing a contract to find out if they offer an automatic payment service. They sign a contractual agreement and must comply with the conditions. Be sure to read the entire contract carefully to understand your rights, change suppliers or terminate in reasonable circumstances. Also note that any cancellation fees are incurred. Suppliers can terminate the non-payment contract and stop gas delivery. In this case, National Fuel becomes your gas supplier. They are then subject to the normal national fuel payment requirements.
If you have any questions, ask for answers in writing before signing a contract with a supplier. What if I don`t respect my agreement with the supplier? National Fuel employees do not visit customers` homes to view their gas bills, ask them to sign some kind of agreement or discuss account matters, unless they relate to collection activities. Can I still use National Fuel`s budget payment plan as a customer for supplier selection? Fraudsters who claim to be National Fuel`s representative contact customers and explain that the customer has 45 minutes to pay his bill or service, which is separate. Customers are reminded that National Fuel does not shut down gas service without following proper collection procedures, including several attempts to contact customers by mail, phone or on-site. National Fuel does not charge telephone payment as the only payment option and does not require payment of invoice by prepaid debit card, gift card or bank transfer. If you choose a gas supplier other than National Fuel and you cannot pay your final tally by National Fuel, call us to arrange a payment plan. Online Resources is a provider that allows National Fuel customers to pay by phone and accepts credit and debit card payments. There is a fee for this service. To make a payment with your Discover, MasterCard or Visa debit or credit card, you can pay your gas bill at a National Customer Support Centre or licensed payment centre.