By entering into an order form under this Agreement, a Related Company agrees to be bound by the terms of this Agreement, as if it were an initial part of the Agreement.1.10 “Subscriber Data” means all data posted online in the Service or otherwise for processing by the Service by the Service, by or on your behalf by you and your related companies, in accordance with this association. 1.12 “Technical Support Services” means email support, 2 hours of response time and access to all of our online resources. Technical Support Opening Hours: 5am to 11pm UTC (9pm to 3pm PST).13 “We” or “Us” or “Our” means Improvado. 1.14 “you” or “your” or “subscriber” means the customer referred to in the Service Agreement, the person who indicates acceptance of this Agreement or where the person giving consent is acting on behalf of a business or other legal person, such company or legal person. Customers should use service contracts when using a service provider to perform a remunerated task in order to define the exact details of the agreement, including remuneration, obligations and confidentiality, if necessary. 8.1 Data Security. We implement and maintain physical, electronic and administrative procedures to protect against loss, misuse, unauthorized access, modification or disclosure of subscriber data.. . . .